送貨詳情
送貨服務

現凡購物滿指定金額可享有免費送貨服務。
遞交訂單後兩個工作天內會有專人致電閣下確認及安排送貨事宜。



免費送貨地區及消費金額 

將軍澳區: 港幣300元或以上
其他九龍新界地區: 港幣500元或以上 
港島、東涌及離島地區: 港幣800元或以上

如訂單不足免費送貨金額需額外收費,
詳情請致電 3149 6669/Whatsapp 6359 8013查詢。



送貨服務時間

逢星期一、三、六 晚上6-9時


付款方法

-PAYME
-銀行轉帳: 戶口完成轉帳後立即安排送貨
-自取貨品:
可預約於辦公時間內親臨本店 觀塘勵業街9號同利工業大廈一樓8號室
註: 如受惡劣天氣影響(8號或以上颱風訊號、黑色暴雨警告訊號等),
本店有機會因應天氣情況而提早休息,如需自取貨品,敬請務必預約時間



退貨條款 

請參考以下退換細則,否則本公司將不會接受退換貨品:

(A)基於衛生問題,所有非食品類貨品必須未經使用。
(B)凡要求退回之貨品,必須保留原有總數量或最少90%。必須保留貨品單據及完整包裝﹑配件及說明書,並於 7 天內通知本公司,逾時將不受理。
(C)本公司不接受任何以個人/動物的喜好、口味等退貨理由。
(D)如屬人為損毀,本公司有權拒絕更換。
(E)特價貨品及贈品, 恕不退換。
(F)所有交易完成之訂單,不設退款服務。客人可按照所退換貨品的金額,換取同等價值的貨品。換貨時,如所換的貨品金額低於原本貨品的金額,差額恕不退還。
(G)退貨時需把相關贈品一併退回。

(H)本店提供之食品至少有3個月食用期(特價貨品除外),如食品少於3個月食用期會於核對訂單時告知客戶。交易完成後,本店恕不接受有關食用期等退貨理由。如訂貨時需要遠期貨品,請於落單時通知職員。

(I)本公司有權拒絕一切不合理的換貨或退貨的要求,並保留以上退換貨條款的最終決定權。

如有任何爭議,本公司將保留最終決定權。


不接受任何退款。


Delivery

Free delivery service for order over certain amount.

Order and delivery schedule will be confirmed via phone call within
2 working days upon order placement.


Delivery Locations:

Tseung Kwan O area: HKD 300 or above
Kowloon & N.T. area: HKD 500 or above
HK Island, Tung Chung and other remote area: HKD 800 or above 

(If purchase below certain amount, additional charge is required)


 
Delivery Details

Every Monday, Wednesday and Saturday 6-9PM


Payment Method

-PAYME

-Bank transfer

-Self-pick up items:

You can make an appointment to visit our store during opening hours: Rm8, 1/F, 9 Lai Yip Street, Tung Lee Industrial Building, Kwun Tong, Kowloon.
Note: We may close at an earlier time in case of adverse weather conditions, such as typhoon signal No. 8 or above, the black rainstorm warning signal, etc. If customers want to collect the goods by themselves, please be sure to make an appointment.



Return Policy

Please read the following terms & conditions↓

A) All products(non-food) must be unused due to hygienic concern.

B) The return item must remain at least 90% with invoice & full package, accessories & user manual, customer should inform us within 7 days.

C) We don't accept personal/animals' favor or preference as a reason for returns.

D) We have the right to decline returns for any human damage.

E) No returns for Special Offer or Gift

F) All completed orders are non-refundable. Customers can exchange with same value of goods. If the value of the exchange items is less than the value of the original purchased item, the difference would not be returned.

G) The related gift must be returned together with the return item.

H) The food provided is within at least 3-month expiry date(except discounted items), we would inform our clients in advance if the expiry date is less than 3-month time. We do not accept any reason related to expiry date after the transaction is completed. Please inform our staff if a longer expiry date is required while placing order.

I) We have the right to decline any unreasonable request and shall reserves the right to final decision of the return policy.

In the event of any dispute, ILoveudogz reserves the right to final decision.

NO REFUND ACCEPTED.